503-203-2991 & 503-203-2995

Hubcaps, Center Caps and Accessories Return Policy

Hubcaps, Center Caps and Accessories Return Procedure

The Reason Behind "Restocking Fees"

Preparing, Packaging and Shipping a product ordered involve an important set of resources, that in most of the cases we assume as operation costs, these expenses cannot be increased beyond these circumstances (even though an unintended error is made) and be considered into the operation costs, thus we layout some important policies to define when and how this matter will apply

Restocking Fees and/or Shipping Expenses will apply under the following conditions:

  • Returns gladly accepted when returned promptly with the sales receipt included RESTOCKING FEES WILL APPLY

    NO RETURNS ACCEPTED after 7 days elapsed as of the delivery date recorded by the carrier

  • ON RETURN FOR A REFUND a 19 % restocking fees will be collected for product or parts ordered specified as (Used, Used Refurbished or Used Reconditioned)

    ON RETURN FOR A REFUND 23 % restocking fees will be collected for product ordered specified as New Stock, New, New Only is returned (in the same package and without being installed)

  • ON RETURN FOR A REFUND; the expenses incurred by ehubcap.com for the delivery of the wrong part ordered, will be deducted

  • ON RETURN FOR AN EXCHANGE, a 8% restocking fees will be collected. Customers will pay for the expenses (repackage and postage) incurred on resending the correct part to his chosen destination

  • ON RETURN FOR AN EXCHANGE, ehubcap.com will refund the postage money spent for a customer to send back item or parts shipped and delivered erroneously by our shipping department. On that event we will resend the correct part at not additional cost to the customer

  • ON RETURN FOR INCORRECT ADDRESS, Shipping expenses incurred by the Store will be collected if a wrong address is supplied and the product has to be resent to the customer chosen new destination

  • ORDER CANCELLATION FEES; Orders cancelled after the order was placed and processed are subject to a fee of 5% or $3.50 minimum will be deducted of the refund amount to cover credit card processing fees. If the product(s) have been ordered from our suppliers or have been shipped, your cancelled order refund will be subject to all freight and handling charges incurred

  • ON RETURN FOR A REFUND or EXCHANGE Shipping Fees charges are not credited

  • CONSIDERATIONS When a refund apply, we will issue a credit or to the same credit card used for purchase. If the order was paid by money order, we will mail you a refund money order

Contact Us by Email, About Us, Location, Parts Request Form